Unified Communication

Eagle Tech with our Partner Teo Unified Communications (UC) suite enables organizations from small businesses to enterprise to communicate with greater ease; improving relationships and helping them achieve greater operational efficiencies, so they can accomplish more in less time.

 
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HD Video

The Teo UC platform offers multiple HD codecs and is smart enough to measure real time network availability between endpoints to select the best one to use for every connection. Video calls can be made and received from all PC/Mac softphones, smartphone and tablet applications, and the Teo 9160 IP desk phone.

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Instant messaging

Organizations need to have IM, but they also need to have it secure and, even better, integrated with their entire communications suite. Teo Instant Messaging is accessible from all PC/Mac softphones, smartphone and tablet applications, and the Teo 9160 IP desk phone.

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CLOUD

cloud solutions are built on a highly resilient infrastructure with multiple datacenters dispersed across North America providing geographic resiliency. Leveraging Teo’s R3ND architecture Teo solutions offer multiple layers of complete application and storage resilience. This means no voicemail is lost, no call recording goes missing, and no critical data requires a painful archival or restore process. All user data is replicated in real-time across our infrastructure for comprehensive application resiliency..

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On Premises

 premises solutions offer customers all the applications enjoyed by Teo cloud customers with the capability of managing the systems’ physical infrastructure and PSTN circuits themselves. Premises customers are capable of readily adding multiple Teo R3ND nodes for geographic resiliency utilizing their own private network

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cloud plus (hybrid)

 Unified Communications and Call Center Solutions offer a hybrid deployment option called Cloud Plus. Cloud Plus deployments combine all the advantages of a Cloud Deployment: low start up costs, predictable low monthly subscription payments, and a vendor managed solution and infrastructure; with the added advantage of on-site R3ND node for complete system resiliency even in the event of a last mile ISP disruption.